To provide excellent care to patients is the mission of Belgian hospitals. Even though the Belgian healthcare system belongs to one of the top, they still deal with challenges today. They deal with overworked employees, ever-rising costs, long waiting lists for specialists, ageing population, chronic diseases and insufficient service to their patients (1). Online consultations as part of a telemedicine program is able to tackle these challenges.
Not only will some challenges be resolved, but doctors certainly believe there is added value for their patient. 93% of doctors believe that mobile health apps can improve patient’s health. Mobile health allows care to be given on distances. With such value of telemedicine and a growing demand for usage by doctors and patients, hospitals and clinics should catch on as well. Here top reasons why we think hospitals and clinics should adopt a telemedicine program.
Care beyond boundaries
The Belgian hospitals already provide top-notch care. But why should they be restricted to the hospital setting. With telemedicine, doctors extend their expertise beyond boundaries. Their patients may live far away, having to travel down for hours to reach the doctor. But with online consultations patients are able to access high-quality care, regardless of their location. Some patients will even get access to certain specialists. Specialists do not have to be limited to their geographical location any more.
Continued Excellent Care
After patients being dismissed from hospitals, it is difficult to keep track of their health status. Perhaps, patients fall back into their bad habits, slack on their treatment plan or they ignore critical symptoms. The readmissions come with unnecessary costs. With more follow-up appointments through video- and written consultation, care can continue. These follow-ups also add to the revenue stream. Chronic patients need to see their doctor frequently. For them it will be convenient to receive care from their homes. When hospitals and clinics ensure high-quality care, patient’s health will improve.
Telemedicine is an additional service to deliver better experience in patient care. 95% of patients are satisfied with the use of telemedicine (2). They get high-quality care with less unnecessary time investment. For example travelling, waiting and time issues are avoided. This satisfaction would also lead to patients being more engaged with their treatment plans and feeling more connected to their doctor. Empower patients to improve health.
There are many ways in which telemedicine reduces costs. It also helps with the sustainability of the hospital. Providing care remotely reduces unnecessary costs and work. When patients go to emergency room, it is because there are little other services available. Pre-triage reduces the unnecessary inflow. This alleviates the stress and workload on the emergency team. Also, care for patients from their homes, is better for the patient’s comfort. Besides, less beds are then occupied and needed in the hospital. Less patients in the brick and mortar means less crowds, keeping the space free for physically-needed care.
How ViViDoctor contributes
Adopting telemedicine allows the hospital and/or clinic to focus solely on the patient. Using tools to alleviate unnecessary tasks and costs, is such a relief to doctors and patients. ViViDoctor helps organisations with the telemedicine platform. We provide video and written consultations through a secured, safe and reliable platform. Besides, patients will have the ability to book appointments online and receive their doctor’s advice through the platform. To add onto the convenience, ViViDoctor is operating on web and mobile application for the doctor and the patient.
If you would like to use ViViDoctor in your hospital or clinic, visit the page to get more information